Payment terms

1. Accepted payment methods


All payment options are SSL encrypted, which means you can always rely on a secure payment environment:

    • Credit card (Visa, Mastercard, American Express, UnionPay)
    • iDEAL
    • Klarna
    • PayPal
    • Apple Pay
    • Google Pay

    2. Payment

    All payments must be made immediately upon placing the order.

    Orders will only be processed and shipped once full payment has been received by us.

    If a payment is refused or fails, the order cannot be confirmed or processed.


    3. Prices & Currency

    All prices are listed in euros (€).

    Prices are subject to change at any time without notice.

    Any VAT and shipping charges will be calculated and added during checkout.


    4. Secure Payment

    Living Amsterdam uses SSL encryption and reliable payment providers to protect your payment information.

    We do not store any credit card or payment information on our servers.


    5. Refunds & Chargebacks

    Refunds will be processed in accordance with our Returns & Refunds Policy.

    Unlawful chargebacks will be formally disputed.
    Do you have a problem or question? Please always contact us directly first via contact@livingamsterdam.nl , so we can resolve it quickly and correctly.


    6. Fraud prevention

    Living Amsterdam reserves the right to cancel or temporarily suspend orders if there is a suspicion of fraud or unauthorized use.

    For high value orders, additional identity verification may be required.

    Company information

    If you have any questions, please contact our customer service:

    Store name : Living Amsterdam (part of DPS eCommerce)
    Address : XXX Cambridgelaan 745, 3584DW, Utrecht, Netherlands
    Chamber of Commerce number : 90002571
    VAT number : NL004779160B52

    Contact us

    E-mail: contact@livingamsterdam.nl
    Contact form: Contact
    Tel: +31 85 401 7021

    Live chat support available!
    Preferred contact method: Email

    Our customer service team is available at the following times (GMT+1) :

    Monday to Friday: 09:00 - 17:30
    Saturday: 10:00 AM - 3:00 PM
    Sunday: closed

    We aim to respond within 24 hours.